📦 Naturally Mignon Shipping Policy
At Naturally Mignon, we believe fast, reliable delivery is part of great customer care. That’s why we work hard to ensure your order arrives quickly and safely — and we keep you updated every step of the way.
All orders are shipped from Austin, Texas, and we currently use the following carriers:
- USPS Ground Advantage
- USPS Priority Mail®
- UPS Ground
🚚 Same-Day Shipping Guarantee
We process and ship orders Monday through Friday, excluding federal holidays.
- 📬 Orders placed before 2 PM Central Time ship the same day
- 🕓 Orders placed after 2 PM ship the following business day
- 📦 If an item is out of stock, our customer service team will:
- Notify you of the delay
- Offer a comparable replacement
- Or refund the item upon request
Naturally Mignon is known for excellent customer service. We go the extra mile to keep you informed and happy with your purchase.
🗺️ Shipping Speeds & Delivery Estimates
While we do our part to ship promptly, actual delivery times are determined by the carrier. Estimated shipping timeframes are:
- USPS Ground Advantage: 2–5 business days
- USPS Priority Mail®: 1–3 business days
- UPS Ground: 1–5 business days (depending on location)
🕐 Please note: Shipping estimates are not guarantees. Once your order has left our facility, delivery times are controlled by USPS or UPS.
🧾 Tracking & Delivery
Once your order ships, you’ll receive a tracking email with a link to view your shipment status in real time.
You can also track your packages directly using these carrier tools:
For delivery updates or missed packages, please contact the carrier directly:
- 📮 USPS Customer Service: USPS Help | 1-800-275-8777
- 📦 UPS Customer Service: UPS Help | 1-800-742-5877
✅ Summary: What You Can Expect
- 🕒 Fast shipping from Austin, Texas
- ✉️ Real-time tracking sent straight to your inbox
- 🛍️ Same-day shipping on all in-stock orders received before 2 PM CT
- 🔄 Proactive communication if an item is out of stock
- 🧡 Friendly, personal customer support
If you have questions about your order, don’t hesitate to contact our customer service. We’re happy to help.